Policies
It's important to me that you are completely satisfied with your purchase. Here I explain my policies and procedures so you are certain what to expect.

Guarantee
All artwork is guaranteed to be created by the artist Karen Hitt. I usually paint directly from life; a scene, an arrangement of objects, or of people. Out on location this is known as plein air painting.

Materials
I use the highest quality professional artist materials. Paints, mediums, panels, and canvas are of archival grade. If your purchase arrives defective or damaged please notify me immediately.

Original Paintings
All images are original one-of-a-kind paintings. The size, medium and surface used will be noted. Your original painting will come with a plein air style frame.

Giclee Prints
All reproductions are printed on quality canvas with archival inks using the latest digital printing techniques. This assures accurate color and detail. Each print is an Edition of 33 only, numbered, signed, and includes a Certificate of Authenticity and an Artist Bio.
Unframed prints are sent FREE Shipping. They are sent rolled in a shipping tube for protection, and ready for you to mount and frame in the style of your choice.
Framed prints available by request. Framed prints are mounted on archival board in the same size as the original painting (unless otherwise noted) and come with a plein air style frame.

Card Sets
Printed 4x5" on heavy weight card stock and come in a package of six cards of the same image. If you would like an assortment of images, please email me with your request listing the titles and number of each. Individual cards are $5 each.

Shipping
The cost of shipping is added to the price of all items during check out, except for Free shipping on unframed prints. Artwork is normally sent insured via US Postal Service using Priority Mail. If you would like UPS delivery please let me know. I will notify you when it is on the way. Local pick-up available by special arrangement.

Taxes
Florida residents, or artwork shipped within Florida, will have 7% sales tax added during check out.

Returns
If you wish to return an item, please notify me immediately to obtain approval and make arrangements. Returned items must arrive to me in good condition within 30 days of the purchase date. If a refund is due, shipping and handling fees will be deducted from the purchase total. There is no return of deposits on commissioned paintings or custom giclee prints. Will work with each customer to assure satisfaction of works received or commissioned.